In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July 2002 on information society services and electronic commerce (hereinafter LSSI-CE) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (hereinafter LOPDGDD), Ferraz Galiana Arquitectura guarantees the protection and confidentiality of personal data of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The data provided will be treated in accordance with the terms established in the RGPD, in this sense Ferraz Galiana Arquitectura has adopted the legally required levels of protection and has installed all the technical measures within its reach to avoid the loss, misuse, alteration, unauthorised access by third parties, as set out below. Nevertheless, the user must be aware that Internet security measures are not impregnable.

 

Data controller

Domain name: www.ferrazgaliana.com

Trade name: Ferraz Galiana Arquitectura

Company name: Ferraz Galiana Arquitectura SL

NIF: 48297682M

Registered office: PARTIDA MIRANTBO, 3. 134
03510 CALLOSA D’EN SARRIA

Telephone: 965880505

Email: info@ferrazgaliana.com

Purpose of processing

All the data provided by our clients and/or visitors to the Ferraz Galiana Arquitectura website or its personnel will be included in the register of personal data processing activities, created and maintained under the responsibility of Ferraz Galiana Arquitectura, which are essential to provide the services requested by users, or to resolve any doubts or questions raised by our visitors. Our policy is not to create profiles of the users of our services.

 

Legitimacy of processing

Contractual relationship: This is the relationship that applies when you purchase one of our products or contract one of our services.

 

Legitimate interest: To deal with the queries and claims that you submit to us and to manage the collection of the amounts owed.

 

Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information.

 

Addressees

We do not disclose your personal data to anyone, with the exception of those public or private entities to which we are obliged to provide your personal data in order to comply with any law. For example, the Tax Law requires us to provide the Tax Agency with certain information on financial transactions exceeding a certain amount.

In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will ask for your prior permission through clear options that will allow you to decide in this respect.

Communication

We will not make international transfers of your personal data for any of the above purposes.

 

Conservation

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.

In this sense, Ferraz Galiana Arquitectura will keep the personal data once its relationship with you has ended, duly blocked, during the period of prescription of the actions that could derive from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to Ferraz Galiana Arquitectura, and will not be processed except to make them available to the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

 

Security

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be responsible for your use of the data (including your username and password) you use on our website. Our staff follow strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and to allow us to audit them for compliance.

 

Your rights

We inform you that you may exercise the following rights:

Right of access to your personal data, to know which personal data are being processed and the processing operations carried out on them;

The right to rectify any inaccurate personal data;

The right to erasure of your personal data, where this is possible (e.g. by law);

The right to restrict the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of asserting or defending claims.

The right to oppose the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. Ferraz Galiana Arquitectura will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims.

The right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.

Right to revoke the consent given to Ferraz Galiana Arquitectura.

To exercise your rights, you may do so free of charge and at any time by contacting us at .

 

Protection of rights

In the event that you feel that your rights have been disregarded by our entity, you may file a complaint with the Spanish Data Protection Agency, by any of the following means:

Electronic headquarters: https://www.aepd.es

Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid

Phone: 901.100.099 and 912.663.517

Making a complaint to the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

 

Updates

Ferraz Galiana Arquitectura reserves the right to modify this policy in order to adapt it to new legislation or jurisprudence that may affect its compliance.